Owner

rose

ROSE CHIE

Following an early career as a model and then in hotel management for ten years, she has run her own logistics and transport business.  Rose eventually fulfilled her dream of opening a salon in 2012 having trained in Cosmetology with Pivot Point International (USA).  As the owner Rose primarily concerns herself with customer service, human resources, financial details, hiring, marketing, property, inventory and design decisions for the salon. Rose says “that the beauty industry is always changing, and it is important that we change with it, that's what creates a good culture and what makes Lilchie Classic stand out from the rest”

Salon Manager

CURRENTLY VACANT (covered by the Owner and Receptionist)

Reports to the salon owner, to provide orientation to the salon staff, explaining operational procedures and functions, which are based on company policy.

The manager works with staff members to improve performance and ensure quality service while maintaining cleanliness and customer satisfaction. In cooperation with the salon owner, the manager also analyzes personnel records, requisitions supplies, participates in disciplinary procedures and assists in resolving customer complaints.

Receptionist

Janet WairimuJANET WAIRIMU

The salon receptionist reports to the salon's manager and answers the telephone, schedules appointments, greets customers, explains services to callers and visitors, and operates a cash register.

Because the receptionist is usually the first person a customer encounters at the salon, she is responsible for creating a comfortable and welcoming atmosphere. For this reason, she is held accountable for the entire reception area, including its arrangement, organization and cleanliness. Janet previously worked for 4yrs at Customer relation services as a Receptionist in another salon before joining LilChie Classic when it first opened. Janet also does braiding for some clients.

Salon Assistant

Leah OyugaLEAH OYUGA

After some time in the security industry Leah joined Lilchie Classic when the salon was being built.
Her responsibilities are to provide additional support to the staff through taking responsibility for laundry, handling retail sales, sterilizing equipment, sweeping floors and even preparing clients for services.

Client preparations that a salon assistant may execute without possessing a cosmetology license include offering a salon robe, draping for services or even shampooing the hair. As the salon Assistants she reports to the Manager.

Stylists and Technicians

Our hairstylists, nail technicians, color specialists, estheticians, trichologists and makeup artists work as a team within the salon. Each of our team members performs his/her own specialty service and recommends the services that their fellow team members provide, in order to best meet the customers requirements.

Tom Kamau TOM KAMAU

Tom’s has worked in some of Nairobi’s top salons for over eight years. He is an expert colorist as well as hair designer. He is also an experienced cutter and specializes in both Caucasian and Afro hair. Tom says “I enjoy following trends or developing looks for all of my clients”

Hannah Ndiguri

HANNAH NDIGURI

A beautician by profession who specialises in pedicure, manicure, facial treatments, gel nails and massage. Hannah says "I like to help people feel good inside and out , as well as looking their best"

Lynette Wasike

LYNETTE WASIKE

Lynette has seven years experience in the industry. Her key skill is in cutting hair, barber services and hair styling. Outside the salon she enjoys traveling, reading, shopping and fashion. Lynette says “I believe my success has to come through continuous education, I strive to be at the forefront of my profession”

Evelyne Samba Ngali

EVELYNE SAMBA

Samba has been in the hairdressing industry for eight years in both Kenya and the USA. She developed her skills in Hair extensions whilst working in Minneapolis. Outside the salon her interests are travelling, reading and cooking.

Lucy Njoro

LUCY WANJIKU NJORO

Lucy has twelve years experience in the business as a hair stylist. Her specialist skill is in weaving. Outside the salon her interests are swimming and traveling.

Nancy Githua

NANCY GITHUA

Nancy has worked as a beautician and hairdresser for four years at a number of high end hotels in their Health Clubs. As well as her beautician tasks she specializes in Massage which is very popular with our clients.

imma

IMMACULATE

Immaculate is a Beauty Therapist by Profession with over seven years experience. Her key skills are in Massage, Facials, Waxing, and Manicure, Pedicure, Threading, Bridal Make-up and Gel polish. Outside the salon her interests are in reading, hiking and cooking.

Maureen Wairimu

MAUREEN WAIRIMU

Maureen is a Hairdresser and Therapist with over twelve years experience in hotels and beauty spas. Her interests are travelling and socializing.

Njeri Getao

NJERI GETAO

Njeri is a nail technician and beautician. She specializes in Gel tips, Acrylics, Manicure, Pedicure, Facial Treatments for Oily and Normal Skin. Njeri says “I love being creative and making people feel great”

Roselyne Wairimu

ROSELYN WAIRIMU

Roselyn is a beautician by profession. She has worked for 2 years in the industry mainly in hotel spas. Roselyn says “I am ambitious and competitive and try to stay on top of new trends in the industry”